Positive Steps Shropshire Limited

“I am very satisfied with the service our Company has received from Jenny and Henshalls.  I much prefer to deal face to face with a representative from a local company rather than by telephone.  The service received has been attentive and responsive and I have been kept fully informed throughout the renewal process.”

Alison Glover



“Henshall’s have arranged the Insurance for our Charity this year.  We work with vulnerable people of all ages and have a pool of staff consisting of volunteers, employed and self-employed so having the necessary and correct insurance cover is of paramount importance.  The staff at Henshall’s did a great job of identifying the right cover for us and did so in a very professional, friendly and approachable way.  Very many thanks to Jenny and Lucy.”

Wendy Condlyffe

Cottage Care Centre Trust Ltd.

“Henshalls Insurance Brokers have provided a diverse range of cover for our care centre insurance requirements for many years now.

Jenny handles our account in a most professional way; We are always impressed with the speed and quality of her responses, conveying a sense of reliability and confidence;  Henshalls are a company that’s well worth recommending”

Aneta Allcock - Centre Manager Newport (Shropshire)

Mr Nick Greenall

“Jenny proved very helpful in helping me sort out Professional Indemnity, Public and Employers Liability insurance for the first time for my new business.  Jenny was also very considerate regarding the dates of the policy and payment.  I’ve already recommended Jenny (and Henshalls) to several contacts who are in the process of renewing their existing policies.”

Mrs Liz Milverton

“I dealt with Jenny Osborne and it was a seamless and easy process, with Jenny explaining anything I did not understand.  Jenny was very professional and great to deal and made things easy for me.”

Shrewsbury & Oswestry Crucial Crew.

“The level of customer service, coupled with the extremely professional way in which you have dealt with the insurance requirements of our charity, has been most impressive. Telephone and e-mail contact has been very efficient, in a knowledgeable, timely and friendly manner, without being over-zealous. Henshalls was recommended to me, and I will have no hesitation in recommending you to others.”

Kim Swan

“How impressed I was by the service provided by Jenny Osborne. Mine was not a standard insurance situation and she took on the challenge with gusto and was thorough in her efforts to get it right, coming back to me several times so that she had a really good understanding of the layout and various uses of our properties, finally coming up with a great product in the tight time frame I had. So refreshing not to be ‘mansplained’ for once! Would certainly recommend: the very best experience I’ve had when buying insurance. Thanks Jenny!”

Graham Chaplin

I have used Henshalls for in excess of 20 years, and have always had very good service from them. Their advice is valuable and can save you time and money, they look at the market and get you the very best deal, based on all aspects of you need.

James and Anna at Gleaming Services

“What a fab company, Very helpful, nothing is too much and they are very helpful and good at gaining a good understanding for exactly what you need. there is no pushy or pressurised sales from Henshalls which is great. We will definitely be using again in the future before going any where else. Well done to every one at Henshalls insurance. Thank you for your help.”

Joanna Layton

Our insurance (Henshalls) & broadband (SecureWebServices) are with local cos. Great service, world away from Kafkaesque call-centres.

Peter Riley

I am very pleased to say that the whole process was extremely painless and that Laura did indeed provide me with all the documents.
I was most impressed with your companies’ efficiency and will most certainly be putting more business your way

Sally Joyner

Many thanks to Jenny from Henshalls, really informative talk tonight at WIRE Shrewsbury, Thank you so much.

Tom Martin – Martin Scaffolding Services

Hi Jenny, I’d just like to thank you on behalf of all us at Martin Scaffolding for the advice you gave us regarding Gable insurance earlier in the year. It seem we made a lucky escape and we really appreciate you helping us.

FrameXpress, Telford, Shropshire

Fastest growing manufacturer of PVC-U frames in the Midlands

Jenny from Henshalls with FramXpress

“Henshalls have handled our company insurances for almost 15 years and we have always received the very best professional advice and most cost effective policies in a timely and efficient manner”

“They handle all aspects of our insurance needs from our company fleet to legal expenses and directors’ and officers’ liability cover, and our lives would definitely be more complicated without their experienced team behind us.”

Shelley Millward

Website: www.framexpress.co.uk

Severn Scaffold Services, Shawbury

Delivering scaffolding for domestic and commercial markets with over 50 years' experience

Severn Scaffold Services

“We work in an industry that obviously has its risks and we’re very grateful to Henshalls for their expert advice in arranging the right cover for our business.

“We’ve also had support from the Henshalls Health & Safety Team which has proved invaluable in terms of specific advice on how to carry out our work in the safest environment possible.”

Neil Bufton

Website: www.severnscaffold.co.uk

LinkTip, West Midlands

Leading vehicle body builders in the UK

“Thank you to Henshalls for the Health & Safety training you delivered for both our office and shop floor staff. I have received positive feedback from both shop floor and office staff.

“I would also like to mention our successful ISO audit we had last week where my Health & Safety documentation and procedures where scrutinised. No issues were found and the Auditor actually commended your training questionnaires and record sheet as being the best he has seen!”

Trevor Payne - Productions Manager

MAKA Machinery (UK) Limited, Telford

Specialising in CNC machines for machining wood, aluminium, plastics and model making

“Henshalls provide us with all our insurance needs from fleet to travel, marine/cargo, public liability and engineers.

“When I first came to work here, Henshalls were already in place dealing with the company and my account manager was a great help and offered good advice which is why we stay with the firm.”

Hilary Watson (Finance Manager)

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