In your face – there’s no better way!

Now I know you all think we insurance-types spend our entire working day languishing behind a desk, moving papers from one pile to another, and chatting on the phone…

Business conferenceAnd in fact, yes, a lot of our time is spent communicating with insurance companies to secure the best cover for our clients, and negotiating payouts when things go wrong.

But at Henshalls, we’re just that little bit different from other insurance brokers we actually make the effort to get out and about, and meet people in the flesh.

Yes, you heard me correctly we leave the office and build relationships with not only our clients, but also the insurance companies we’re working with on a daily basis too.

And this week, as a birthday treat to myself (!), I joined fellow director Ant on just such a road trip in fact, they sent us to Coventry literally!

We spent the day at this year’s Broker Expo North event at The Ricoh Arena (after negotiating our way through the usual traumas of heavy traffic on the M6 during the rush hour of course!)

It may not sound that exciting to you, but the Expo is a big deal in our industry honest!

Over 700 insurance brokers from around the region attend, and it’s a great way to meet up with colleagues to discuss the latest happenings in the insurance world.

We always make the effort to catch up with other brokers and underwriters we’ve known for years, but we also aim to develop new relationships with companies and other suppliers.

This face-to-face networking is second-to-none when it comes to achieving real results, and putting ourselves out there brings real benefits for our clients.

And this year was no exception as we met a Lloyds of London syndicate who have agreed to work with us. This will enable us to target new markets for our motor trade and larger motor fleet clients, which is a great result for just one day out of the office.

So before you turn to those faceless comparison websites when it comes to searching out the very best insurance deal, remember nothing is as successful as the personal approach.

At Henshalls we pride ourselves on our person-centred customer service and our door is always open come in and say “hello”, and you’ll find we’re more than just a  pretty face!

Dave Williams

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